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AI auto-replies for Telegram Business

Clients write to you in direct messages while you are busy, and leave if nobody answers. We connect a bot with AI to your Telegram Business account: it replies on your behalf, knows your prices, schedule and common questions, offers a time and books it. If a question is unusual, the bot hands it over to you.

What's included

  • Replies on behalf of your account via Telegram Business
  • Knows your prices, schedule and common questions
  • Books clients and collects requests
  • Hands the chat over to you when a question is unusual

Who it is for

A good fit for barbers, studios, tutors, small shops and anyone who handles clients in Telegram direct messages.

Frequently asked questions

What do I need to connect it?

A Telegram account with access to Telegram Business features (Telegram sets the access terms itself, the current ones are shown in the app settings) and a bot that we set up. In Telegram settings you choose which chats the bot may answer in.

Can the bot message a client first?

No. The bot answers in private chats where the client has written recently (under Telegram rules, within the last 24 hours). That protects both your account and your clients from spam.

Will clients know it is an AI replying?

We recommend saying so openly, for example with a short note like "an assistant is replying" in the first message. It is honest toward the client, and in some countries the law requires it.

What if the question is unusual?

The bot flags the chat, tells the client it will check, and hands the conversation over to you. You can reply yourself in the same chat.

Read nextGuide: how to connect auto-replies to Telegram Business

Want something like this for your business?

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